Skip to main content

Add “tracking info” feature.

Feature Requests

I’d like to suggest adding a feature that allows merchants to attach a tracking number to each order within the transaction dashboard. This would help document the fulfillment process more clearly and provide stronger evidence of delivery in case of disputes. It would greatly improve transparency and transaction integrity.

Posted by ALI SAAB ·
Status: Completed1 comment

Log in to comment and vote

Comments1

  • Ankur Jain

    Team•

    Jun 4, 2025

    Hi Ali,
    Thank you for the valuable suggestion! We really appreciate you taking the time to share ideas that can enhance transparency and transaction integrity on the platform.

    To help us better understand your use case and explore the best possible solution, could you please share a bit more detail on the specific issue or challenge you're facing around tracking and disputes?

    In the meantime, you can use the ‘Note’ field while creating the transaction to add a tracking number or any other relevant details—such as why a customer is being charged—which can help provide additional context if needed.

    Looking forward to hearing more from you!