We've identified an issue on our backend that caused the problem you experienced. The good news is that it has now been resolved, and you should be able to see your next payout amount and date on the app.
Please let us know if you encounter any further issues!
Karlo Alfredo
Team•
Oct 23, 2024
Thank you for reaching out and sharing your feedback!
We’re happy to let you know that updating the Balance screen is indeed on our roadmap, and we're actively working on improvements to make it more helpful and intuitive. While we can’t make any promises at this stage regarding specific features like payout dates, rest assured that your feedback is invaluable to our planning process, and we're considering all options to enhance the experience.
We’ll keep you updated as these updates roll out. Thanks again for your understanding and continued support!
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Comments3
FUHUI WANG
Nov 14, 2024
Good
Karlo Alfredo
Oct 23, 2024
We've identified an issue on our backend that caused the problem you experienced. The good news is that it has now been resolved, and you should be able to see your next payout amount and date on the app.
Please let us know if you encounter any further issues!
Karlo Alfredo
Oct 23, 2024
Thank you for reaching out and sharing your feedback!
We’re happy to let you know that updating the Balance screen is indeed on our roadmap, and we're actively working on improvements to make it more helpful and intuitive. While we can’t make any promises at this stage regarding specific features like payout dates, rest assured that your feedback is invaluable to our planning process, and we're considering all options to enhance the experience.
We’ll keep you updated as these updates roll out. Thanks again for your understanding and continued support!