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Terms & Conditions Acceptance in PayLinks

Feature Requests

I would like to request your support in enabling a feature that requires customers to mandatorily accept the Terms & Conditions before completing payment through PayLinks.

Currently, I am unable to find any option that enforces this requirement. Having a mandatory acceptance checkbox is important for us from a compliance and dispute management perspective, particularly to ensure clear customer consent prior to payment.

Kindly let us know if this feature can be enabled or if there is any alternative solution available to achieve this requirement.

Posted by NASEERUDDIN SHAIK MOHAMMED SHAIK MOHAMMED GHOUSE ·
Status: Planned1 comment

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Comments1

  • Prachi Shah

    Team•

    Mar 30

    Thanks for sharing this - completely understand the importance of capturing customer consent for compliance and dispute management.

    At the moment, we don’t maintain or manage Terms & Conditions on behalf of merchants, and there isn’t a native way to enforce mandatory acceptance before completing a payment.

    As a workaround (not a foolproof solution), you could consider using the Notes field while creating a payment link to include a short version of your Terms of Use, so it’s visible to customers before they proceed with payment.

    That said, this is a great suggestion and highly relevant - we’ve added it to our product backlog for future consideration. We’ll keep you posted if there are any updates on this.