Dissatisfaction, unreliable, no proper response

Why are you not activating our account until now, if you wanted to verify our customer's identity and transactions, you can verify with them directly. We chose to work with you to provide us the payment methods that customers are looking for. Not to penalize us and stop our business flow because of the review that you wanted to conduct from the customers. Merchants are here for you to provide us services that can help us grow, not to get penalized all of a sudden without being access of our account, and don't even know the reasons….