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No payout post 180 Days
Our account was blocked and there is a substantial balance that was marked for pay out on the 3rd of August, sadly I have to post here, because neither the WhatsApp support nor the email want to help customers, we patiently waited 180 days for our funds but now it genuinely is becoming a hassle and a concern for a platform that handles your money and is unable to answer you why the payout wasn’t released on the day that it’s marked for in the app. The internal external or any team is not responsive at all. It’s like being purposely ignored. How do we trust anything?
Highly unresponsive team now a days
There is no option for document upload for our renewed license. We are getting email to upload but no link available either in email, web login or App. No response for emails and WhatsApp. ESMA Industrial Enterprises FZCO
Dissatisfaction, unreliable, no proper response
Why are you not activating our account until now, if you wanted to verify our customer's identity and transactions, you can verify with them directly. We chose to work with you to provide us the payment methods that customers are looking for. Not to penalize us and stop our business flow because of the review that you wanted to conduct from the customers. Merchants are here for you to provide us services that can help us grow, not to get penalized all of a sudden without being access of our account, and don't even know the reasons….
Im so upset with your Service
i Receive my Payment 1st of September and today is 11th Of September but iam waiting for my Payout which is Insane i was happily move to this platform while Using Ziina but here no one is follow up i will attach my All chat with your Team on whats app and also plenty of Emails i sent and no one responding every single time whats app chat says please be patience we are sorting this. Meanwhile i am not receiving my Payout how could some one manage when i provded already services and my clients paid you guys deducted your charges what else you need now hole my payment for 15 days almost how i can wait totally not happy now please improve your team and satisfy clients im doing business from 15 years i never sent any feed back like this but it get me upset it is my payment.
Payout dates
Kindly mention all the payout dates along with the amount to plan in advance . Currently it only appears a day or two before the payout .