No payout post 180 Days
Our account was blocked and there is a substantial balance that was marked for pay out on the 3rd of August, sadly I have to post here, because neither the WhatsApp support nor the email want to help customers, we patiently waited 180 days for our funds but now it genuinely is becoming a hassle and a concern for a platform that handles your money and is unable to answer you why the payout wasn’t released on the day that it’s marked for in the app.
The internal external or any team is not responsive at all. It’s like being purposely ignored. How do we trust anything?
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Comments1
Ankur Jain
Aug 11
Hi Sanket,
Apologies for the delay in getting back to you and for the experience you have had, this is not acceptable and we understand your frustration.
Regarding your balance, after reviewing your account, we can confirm that your funds are scheduled to mature on 24 October 2026. The payout will be processed post that date in line with your account terms.
We understand 180 days is a long wait and the lack of communication has made this harder. We assure you your funds are secure and will be released on schedule.
Our team will follow up with you directly should there be any further updates before that date.
Regards,
Nomod Team