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One of our customers send this money amount and we cant find it in the log , they insisted their bank deducted it but we cant see it in our list so please check it out

Bugs
Posted by MOHAMMAD ASHRAF ABDELAZIZ MOHAMED BARAKAT ·
Status: Completed1 comment

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Comments1

  • Ankur Jain

    Team•

    Apr 6

    Hello!

    Sorry for the inconvenience caused here.

    Could you please share below details related to the transaction so that we can check in depth and support you with the required solution.

    • Share the Link ID / Link URL or Invoice ID / Invoice URL or the other feature details that is used by the customer to send this money to you.

    Appreciate your patience while we resolve this 🙏