Hello, I have a balance that was supposed to be credited today, but it still hasn't been credited to my account. I've contacted customer service, but they aren't even responding. Please help me.

Membership is not working

Membership is not activated even after 9 successful payouts

Payment Link Bug – Tabby Markup Applied to All Payment Methods

Hello Support Team, We have identified a possible issue with the payment page. Currently, when a markup is configured only for Tabby, the same markup is also being applied to all other payment methods instead of only Tabby and Tamara

Hello Support Team, I have enabled markup only for Tabby (5%) and Tamara (5%) in my merchant settings. All other payment methods, including Local Cards, International Cards, and American Express, are set to 0% markup. However, during checkout, the customer is being charged AED 105 for a AED 100 transaction, indicating that the 5% markup is being applied regardless of the selected payment method. Please investigate this issue, as the markup should only be applied when the customer chooses Tabby or Tamara, not for card payments or other payment methods.

Create link not showing Mark up option

Please solve this problem today’s received amount is 9000 aed total but in the today’s volume section i can see only 93 Aed

Everytime I try and enter on a field it glitches like this and I have to enter another field to come out to come in ahaib

I have already reported this to you the other month over WhatsApp, but it’s still happening

Our account went for review again

It's so confusing that we are using well the app for almost a week and a half.. And after we received our 1st payout, our account went for review again, and payouts are paused. can we know the reason why we are facing this kind of issue please?? We are just a small business, who wants to receive our payout to make our business flow in smooth way 😞😞

Payment Successful but No Redirect to WooCommerce Thank You Page

Hi, I’m facing an issue with Nomod integration on WooCommerce. After installing the plugin, connecting the API, and enabling it, payments are processed successfully and orders appear in the dashboard. However, after payment, customers are not redirected back to the order confirmation (thank you) page on my website. Instead, they remain stuck on the Nomod page. This issue was not happening before. I also tested it on a fresh website with only WooCommerce and the default theme, and the problem still persists. This is affecting my business, so I’d appreciate your support in resolving it.

todays actual amount is not correct

Email not deceiving

Account statement email not deceiving

My payout disable last 1 week

Make it clear please

One of our customers send this money amount and we cant find it in the log , they insisted their bank deducted it but we cant see it in our list so please check it out

Why are my payments being stopped simply because one of my clients couldn't pay their bank? Why are you holding the merchant responsible for customer errors? I don't understand. We work with you to facilitate payments, not to have me penalized for customer mistakes. How does the payment process work?

Im trying to use tap to phone not working in android phone motorola

Email not received from Nomod

I tried to download statement from Nomod. Email did not received from Nomod last few days

One of our client from qatar unable to pay our payment showing error on his qatarnumber

Hi,

Am testing the account and faced multiple issues : Paying with Google pay : it fails with error message: this field may not be blank! There is no field to fill out any info but the error does allow to pay Paying with foreign card fails. Tried multiple times. Also a customer of mine tried 3 times and it failed (the card was declined for an unknown reason error message) that although all info was correct and the app of my credit card showed the transaction and I allowed it in my app Tried to pay 70 aed iny shop both me and my assistant. It went through! But it shows only one transaction and that for a total of time 10 aed only!!! Meaning 130 aed (two 70 aed transactions) is missing Feel free to call me 0507682022

Membership bugs

The app have bugs for memberships subscription

Tap to pay option is not showing for aed transactions. Before its showing