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One of the clients wasn’t able to pay by google pay. Why is the problem?

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Posted by Jessa Apiado ·
Status: Completed1 comment

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Comments1

  • Prachi Shah

    Team•

    Jan 15

    Dear Jessa,

    To help us investigate this issue further, could you please share a bit more context?

    Specifically, it would be helpful to know:

    • Where the charge was attempted (Payment Link / Invoice / In-Person / Collect)

    • The payment link used or the charge ID

    • Alternatively, the timestamp when the payment was attempted

    Once we have these details, we’ll be able to look into this more closely.

    Thank you for your cooperation.

    Best regards,
    Prachi Shah