Our account went for review again
It's so confusing that we are using well the app for almost a week and a half.. And after we received our 1st payout, our account went for review again, and payouts are paused. can we know the reason why we are facing this kind of issue please?? We are just a small business, who wants to receive our payout to make our business flow in smooth way 😞😞
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Comments4
Ankur Jain
Apr 21
Hello! Thank you for reaching out, and we sincerely apologize for the inconvenience caused.
Upon checking internally, we can see that our Risk Team has placed your account under review to assess recent account activity. This is a standard process, and the team will be reaching out to you via email within 24–48 hours with further details.
We request you to please keep an eye on your registered email inbox. In the meantime, feel free to reach out to us if you have any further questions — we are here to help.
MARJORIE ANN REYES MATUGUINA
Apr 21
I'm trying to connect with your team even in WhatsApp, but the response is so late.. This is so unreliable..
MARJORIE ANN REYES MATUGUINA
Apr 21
I'm trying to connect with your team even in WhatsApp, but the response is so late.. This is so unreliable..
Ankur Jain
Apr 21
Hello! We are sorry to hear that you are facing issues with your account. We are checking this internally and get back to you soon. Thank you for your patience.