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Payment Link Bug – Tabby Markup Applied to All Payment Methods

Bugs

Hello Support Team,

We have identified a possible issue with the payment page.

Currently, when a markup is configured only for Tabby, the same markup is also being applied to all other payment methods instead of only Tabby and Tamara

Posted by NAJMA FARSANA KANICHATTU HANEEFA HANEEFA KANICHATTU ·
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Comments1

  • Prachi Shah

    Team•

    Jun 30

    Hello,

    Thanks for reaching out. This is expected behaviour. The highest applicable total amount is shown initially, even before a payment method is selected. Once the customer selects a different payment method (such as card), the total will automatically update with a discount and the Tabby markup will no longer apply.

    This is designed to comply with payment regulations, which require that the payable amount must not increase based on the customer's payment method selection. By displaying the highest possible amount upfront, the total can only stay the same or decrease after a payment method is chosen.

    Please let us know if you have any other questions, we're happy to help.